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spring 2011

 

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Creating the right impression with body language

It is always important that we say the right things. But our body language also speaks volumes. So, when meeting business associates, is our non-verbal communication always saying what we want it to?

 
 

We all know the old adage - it’s not what you say but what you do that counts. Well according to research on body language, this may be more true than you previously realised.

“It is both the most basic, fundamental form of expression used by human beings to communicate with one another,” says career coach Peter Fisher, writing for Your-Career-Change.com, ”and at the same time a part of a highly sophisticated and culturally specific system of coded signals”.

Subconsciously and instinctively, we all read the body language of others day to day, but never more so than when we meet someone new. We weigh them up, gleaning information about who they are, and what they are all about from their gestures and actions. So when it comes to meetings with new business associates, how we come across in those first few minutes is sure to leave a lasting impression.

mehrabian writes...

According to Professor Albert Mehrabian, writing in his influential book ‘Silent Messages’, 55% of meaning conveyed in communication comes from body language. Tone of voice accounts for 38%, and words account for a mere 7%.

So what can we do to make our first impression the right one? Peter Fisher suggests you focus on these three areas.

Subconsciously and instinctively, we all read the body language of others day to day, but never more so than when we meet some new.

 

give them the eye

Maintaining good eye contact builds great rapport, shows your interest in what they are saying and intimates honesty. If you are in a meeting with more than one person, try to engage in good eye contact with each.

shake on it

Getting a handshake right can pay dividends. Try to make sure it is not too firm or too soft, and use good eye contact during the shake.

mirror image

Look at how they are sitting and try to mirror their posture. Are they sitting upright, forward, or back and relaxed? Replicating their composure can show you are in tune with them.

 

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