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Call us on +44(0)1565 654830
Autumn 2011 |
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How to prepare for phone interviews
You have probably had plenty of advice
about interviews: wear your best suit,
shine your shoes, smile, make eye
contact…But what if your first interview
is on the telephone? In what ways will
your preparation be different?
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Here are some points to consider before,
during and after a phone interview:
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Prepare a place to do the interview.
That means somewhere quiet, where you
can concentrate and talk without
interruption.
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Practice your answers, especially giving
the reason for leaving your last job and
why you want to work for this company.
These are staple questions in almost any
first interview, so you should be ready
for them.
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Use a landline phone, ideally a corded
one. The sound is much clearer and you
avoid the delays that can happen on
mobile phones, especially on
international calls.
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Secure your environment – ensure
children or pets are out of earshot so
their noise won't distract you.
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Sit in a comfortable chair. Sitting up
will enhance the sound of your voice.
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If you’re using your landline for the
call, switch off your mobile during the
interview.
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Get yourself a glass of water - you'll
be talking a lot!
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Take advantage of the fact that the
interviewer can’t see you: print out
your CV, the job spec and any
information about the company that might
be useful. Highlight the accomplishments
on your CV that you want to talk about.
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You will need a pen and paper and a list
of questions to ask. |
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During the interview:
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Bear in mind
that the interviewer may
have allotted a certain
amount of time for each phone
interview and is
probably on a schedule.
Since you can’t pick up
on visual cues from the
interviewer, it can be
difficult to know when
you’ve given enough
detail on your answer.
So when you’re asked a
question, get to the
answer directly, and
then take some time to
expand on the answer. If
you think it may be time
to move on, ask the
interviewer a question
like “is that enough
detail?”, “do you need
any more detail on
that?”. Find the wording
that feels comfortable
to you. It gives the
interviewer the
opportunity to move on
if it’s appropriate.
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Smile. Interviewers will
hear it over the phone.
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You cannot rely on body
language to help with
making your points, so
you need to ensure that
your words have as much
weight as possible. Talk
clearly and concisely.
Make every word count.
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Take as many notes as
you reasonably can: you
don’t need to worry
about them being read
upside-down. Keep notes
on any questions that
were asked twice, the
interviewer's tone or
mood and whether it
changed during the
interview, what the next
step in the process will
be, the length of the
interview and how it
ended. |
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